Accounts required for dev, qa and prod

Developer Support APIs & Integrations
1

Hi !

I am new to Hubspot. I am trying to figure out how many accounts we need in order to manage the lifecycle of developer of our private application.

Let’s assume:

1) We primarily need to use the Tickets API

2) We need ticket pipelines (Pro sub, not Enterprise)

3) We need ticket workflows (Pro sub, not Enterprise)

Am I correct in assuming:

a) We will need x ServiceHub Pro subscriptions for x collaborators working on the tickets subjected to pipelines and workflows;

b) At least 1x ServiceHub Pro license for the developer responsible of creating & maintaining the pipelines and workflows (but probably more for business continuity) in our “prod” environment;

c) For our dev and qa environments, we can be using “developer accounts”.

Am I missing something ? Do we really need to be paying for ServiceHub Pro licenses for their developer(s) maintaining the “prod” environment ??

Thanks!

2

Hi, @jldupont :waving_hand: Welcome to our community! Thanks for your question. I’d like to invite some of our community experts to the conversation — hey @Teun @Jnix284 @Mike_Eastwood how would you advise a client get set up in a situation like @jldupont is describing?

Thank you very much! — Jaycee