# Account disabled

**URL:** <https://community.hubspot.com/t/account-disabled/127361>\
**Category:** HubSpot Academy Support\
**Tags:** email-marketing\
**Created:** [March 5, 2025, 11:39am UTC](https://community.hubspot.com/t/account-disabled/127361 "2025-03-05T11:39:08Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![RaymondSnow](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@RaymondSnow](https://community.hubspot.com/u/RaymondSnow)\
**Post date:** [March 5, 2025, 11:39am UTC](https://community.hubspot.com/t/account-disabled/127361/1 "2025-03-05T11:39:08Z")

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My account got disabled midway doing my certification and now I can’t complete it. Can someone help me undisable my account so I can use the tools to complete it…