# Account disabled

**URL:** <https://community.hubspot.com/t/account-disabled/121991>\
**Category:** HubSpot Academy Support\
**Created:** [December 5, 2024, 10:21pm UTC](https://community.hubspot.com/t/account-disabled/121991 "2024-12-05T22:21:27Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MSantoro8](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@MSantoro8](https://community.hubspot.com/u/MSantoro8)\
**Post date:** [December 5, 2024, 10:21pm UTC](https://community.hubspot.com/t/account-disabled/121991/1 "2024-12-05T22:21:27Z")

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My account got disabled midway doing my certification and now I can’t complete it. Can someone help me undisable my account so I can use the tools to complete it…