# ACCOUNT DELETED

**URL:** <https://community.hubspot.com/t/account-deleted/79885>\
**Category:** HubSpot Academy Support\
**Created:** [April 23, 2023, 6:49pm UTC](https://community.hubspot.com/t/account-deleted/79885 "2023-04-23T18:49:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![RPerry333](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rperry333/32/1529_2.png) [@RPerry333](https://community.hubspot.com/u/RPerry333)\
**Post date:** [April 23, 2023, 6:49pm UTC](https://community.hubspot.com/t/account-deleted/79885/1 "2023-04-23T18:49:48Z")

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MY CERTIFICATIONS IS EXPIRING AND I CANT LOGIN TO RE CERTIFY BC THEY HAVE NO ACCOUNT…

IVE OBTAINED MYT HUBSPOT THROUGH SCHOOL AND I CANT TALK TO A REPRESENTATIVE.

ANYONE EXPERIENXED THIS

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<div class="post-metadata">

**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [April 24, 2023, 9:02pm UTC](https://community.hubspot.com/t/account-deleted/79885/2 "2023-04-24T21:02:56Z")

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Hello @RPerry333, thank you for posting in our Community!

I would recommend to please check[this knowledge base here](https://knowledge.hubspot.com/account/why-can-t-i-log-into-hubspot#:~:text=Clear%20the%20cache%20and%20cookies,the%20issue%20is%20network%2Drelated.) with step by step on how to log in to your account.

At the end of the knowledge base, there is a part that mentions “If you’re unable to log in after following the steps above, submit your information to the HubSpot support team through the form below.”

Please submit the form so our team can reach out and investigate more about it.

Kindly,

Pam