# Account Deleted

**URL:** <https://community.hubspot.com/t/account-deleted/47183>\
**Category:** Account & Settings\
**Tags:** free\
**Created:** [November 18, 2021, 2:01pm UTC](https://community.hubspot.com/t/account-deleted/47183 "2021-11-18T14:01:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![cherierara](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@cherierara](https://community.hubspot.com/u/cherierara)\
**Post date:** [November 18, 2021, 2:01pm UTC](https://community.hubspot.com/t/account-deleted/47183/1 "2021-11-18T14:01:27Z")

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Hi my account is deleted and all my valued information is kept there, please assist to reactivate as soon as possible. The email was sent to me to log in to keep my account opened but I’m already logged in. The next thing I knew, my account was deleted. This is urgent!

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 18, 2021, 2:05pm UTC](https://community.hubspot.com/t/account-deleted/47183/2 "2021-11-18T14:05:02Z")

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Hi @cherierara,

To recover a deleted account, you can reach out to the HubSpot support team via the form on this page: [Recover your inactive HubSpot account](https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account)

Best regards!

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**Author:** ![cherierara](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@cherierara](https://community.hubspot.com/u/cherierara)\
**Post date:** [November 18, 2021, 2:07pm UTC](https://community.hubspot.com/t/account-deleted/47183/3 "2021-11-18T14:07:45Z")

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Yes I have just submitted the form, thanks. May I know how long will it take to reactivate the account?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 18, 2021, 2:08pm UTC](https://community.hubspot.com/t/account-deleted/47183/4 "2021-11-18T14:08:53Z")

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Hi @cherierara,

I don’t work for HubSpot, I don’t know. Depending on support ticket volume it might be almost immediately up to a few business days, I’d say.

Best regards!

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**Author:** ![cherierara](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@cherierara](https://community.hubspot.com/u/cherierara)\
**Post date:** [November 19, 2021, 2:05am UTC](https://community.hubspot.com/t/account-deleted/47183/5 "2021-11-19T02:05:30Z")

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Thanks for the help!