# Account deleted **URL:** \ **Category:** Account & Settings\ **Created:** [February 25, 2020, 4:50pm UTC](https://community.hubspot.com/t/account-deleted/19039 "2020-02-25T16:50:05Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![MarkN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/markn/32/87988_2.png) [@MarkN](https://community.hubspot.com/u/MarkN)\ **Post date:** [February 25, 2020, 4:50pm UTC](https://community.hubspot.com/t/account-deleted/19039/1 "2020-02-25T16:50:05Z")
Could you please reactivate the account Hub ID: 4484868? The account was deleted with only one day’s notice, which came while we were away on vacation. Thank you. ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [February 25, 2020, 9:40pm UTC](https://community.hubspot.com/t/account-deleted/19039/2 "2020-02-25T21:40:17Z")
Hi @MarkN I was able to have your account reactivated so you should be all set to log in now. Thank you, Jenny ---
**Author:** ![MarkN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/markn/32/87988_2.png) [@MarkN](https://community.hubspot.com/u/MarkN)\ **Post date:** [February 25, 2020, 10:35pm UTC](https://community.hubspot.com/t/account-deleted/19039/3 "2020-02-25T22:35:33Z")
Thank you! ---
**Author:** ![daviddrahi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/daviddrahi/32/38114_2.png) [@daviddrahi](https://community.hubspot.com/u/daviddrahi)\ **Post date:** [October 30, 2020, 5:27pm UTC](https://community.hubspot.com/t/account-deleted/19039/4 "2020-10-30T17:27:55Z")
Hi jenny, I add the same problem but i think my account was totaly deleted. Can you try for me? my hub id was 4244266. we used for email maybe x but the domain is [archvyz.com](http://archvyz.com) for sure so maybe it will be something else before. Can you make it work? Thanks ---
**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\ **Post date:** [November 13, 2020, 10:26am UTC](https://community.hubspot.com/t/account-deleted/19039/5 "2020-11-13T10:26:17Z")
Hi @daviddrahi Apologies for the delayed answer. Your account was deactivated in June 2019 due to an extended period of inactivity. Due to the length of time, the portal has been inactive, it has been removed from HubSpot’s records and cannot be restored. If you would like to start using HubSpot again, you can create a new free portal [here](https://www.hubspot.com/). Thank you, Sharon ---
**Author:** ![JeremyCuthbert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jeremycuthbert/32/52876_2.png) [@JeremyCuthbert](https://community.hubspot.com/u/JeremyCuthbert)\ **Post date:** [November 17, 2020, 10:42am UTC](https://community.hubspot.com/t/account-deleted/19039/6 "2020-11-17T10:42:29Z")
Hi there, I have the same problem. I’ve been inactive on my account and just logged in to be told I have no accounts. I used the reset password option and it allowed me into my account to see that all contacts have been deleted. Please can you reinstate them to account 8840483 ? Many thanks Jeremy ---
**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\ **Post date:** [November 17, 2020, 12:29pm UTC](https://community.hubspot.com/t/account-deleted/19039/7 "2020-11-17T12:29:44Z")
Hey @JeremyCuthbert Thanks for reaching out! I can see your account 8840483 is currently active and you were able to login 2 hours ago, could you please advise if you were able to access? If so, in order to restore your contacts please [follow these steps](https://knowledge.hubspot.com/contacts/restore-deleted-contacts-companies-deals-or-tickets). Please keep in mind You can use the recycle bin to restore contacts, companies, deals, and tickets up to 90 days after they were deleted Best Sharon ---
**Author:** ![oventuri](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/oventuri/32/41549_2.png) [@oventuri](https://community.hubspot.com/u/oventuri)\ **Post date:** [June 5, 2021, 1:37pm UTC](https://community.hubspot.com/t/account-deleted/19039/8 "2021-06-05T13:37:52Z")
Hello [@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685) I have the same problem. The account should have been cancelled in August 2020 (almost 10 months ago). Is it possible to restore? It would be very very helpful. Account ID: 640013 Thanks a lot ---
**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\ **Post date:** [June 7, 2021, 4:18pm UTC](https://community.hubspot.com/t/account-deleted/19039/9 "2021-06-07T16:18:31Z")
Hi @oventuri, Thank you for reaching out to the Community! I’ve checked your account status in our records and it has been deactivated and deleted in November 2020 due to an extended period of inactivity. This is an automated process which assures compliance with data protection laws - before the system purges the data in the account, the users receive several emails that encourage them to log into the account. After an account has been deleted, it cannot be restored. If you would like to start using HubSpot again, you can create a new free portal [here](https://www.hubspot.com/). Thank you for your understanding. Cheers, Mia ---
**Author:** ![HTherapis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/htherapis/32/60590_2.png) [@HTherapis](https://community.hubspot.com/u/HTherapis)\ **Post date:** [June 8, 2021, 11:43am UTC](https://community.hubspot.com/t/account-deleted/19039/10 "2021-06-08T11:43:22Z")
Dears Sirs/ Ladies After changing our password yeastetday we were unable to login to our account. Today we tried abd gor a message that there is no account. As you can imagine that created a huge problem for us. We kindly request that you solve this problem as soon as possible… The username for our account is \_\_\_ Sincerely yours Haris Therapis ---
**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\ **Post date:** [June 8, 2021, 12:04pm UTC](https://community.hubspot.com/t/account-deleted/19039/11 "2021-06-08T12:04:29Z")
Hi @HTherapis, Thank you for reaching out to the Community! Your account has been deactivated after 120 days of inactivity, but the data hasn’t been deleted (that happens after 210 days of inactivity). I was able to reacticate your account and you should be able to log in now! 🙂 Don’t hesitate to reach out if you’ll have additional questions. Cheers, Mia ---
**Author:** ![HTherapis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/htherapis/32/60590_2.png) [@HTherapis](https://community.hubspot.com/u/HTherapis)\ **Post date:** [June 8, 2021, 5:42pm UTC](https://community.hubspot.com/t/account-deleted/19039/12 "2021-06-08T17:42:58Z")
Appreciate your assistance. ---
**Author:** ![rishabh27](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rishabh27/32/2679_2.png) [@rishabh27](https://community.hubspot.com/u/rishabh27)\ **Post date:** [November 13, 2020, 5:43am UTC](https://community.hubspot.com/t/account-deleted/19039/13 "2020-11-13T05:43:21Z")
Could you please reactivate the account email: [xblucursor.com](http://xblucursor.com)? The account was deleted and my whole data has been removed. Can you please help me and reactivate my account? ---
**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\ **Post date:** [November 13, 2020, 10:27am UTC](https://community.hubspot.com/t/account-deleted/19039/14 "2020-11-13T10:27:51Z")
Hi @rishabh27 Could you please provide your old HubID? I can see you were able to create a new account on the 9th of November 2020. Thanks Sharon ---
**Author:** ![simon\_bricolo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/simon_bricolo/32/92090_2.png) [@simon\_bricolo](https://community.hubspot.com/u/simon_bricolo)\ **Post date:** [January 4, 2021, 2:55pm UTC](https://community.hubspot.com/t/account-deleted/19039/15 "2021-01-04T14:55:59Z")
Could you please reactivate the account Hub ID: 4661881? The account was deleted with no notice. Thank you. ---
**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\ **Post date:** [January 5, 2021, 8:59am UTC](https://community.hubspot.com/t/account-deleted/19039/16 "2021-01-05T08:59:56Z")
Hi [@simon\_bricolo](https://community.hubspot.com/t5/user/viewprofilepage/user-id/156443) Thank you for reaching out. Your account was deactivated in June 2020 due to an extended period of inactivity. Due to the length of time the portal has been inactive, it has been removed from HubSpot’s records and cannot be restored. If you would like to start using HubSpot again, you can create a new free portal [here](https://www.hubspot.com/). Thank you, Tiphaine ---
**Author:** ![RPullan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rpullan/32/1529_2.png) [@RPullan](https://community.hubspot.com/u/RPullan)\ **Post date:** [January 21, 2021, 4:10pm UTC](https://community.hubspot.com/t/account-deleted/19039/17 "2021-01-21T16:10:49Z")
Please can you restore my account Hub ID: 5436319. ---
**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\ **Post date:** [January 22, 2021, 9:26am UTC](https://community.hubspot.com/t/account-deleted/19039/18 "2021-01-22T09:26:54Z")
Hi @RPullan Thank you for reaching out. Your account was deactivated in January 2020 due to an extended period of inactivity. Due to the length of time the portal has been inactive, it has been removed from HubSpot’s records and cannot be restored. If you would like to start using HubSpot again, you can create a new free portal [here](https://www.hubspot.com/). Thank you, Tiphaine ---
**Author:** ![MK91](https://avatars.discourse-cdn.com/v4/letter/m/c37758/32.png) [@MK91](https://community.hubspot.com/u/MK91)\ **Post date:** [August 3, 2022, 7:12am UTC](https://community.hubspot.com/t/account-deleted/19039/19 "2022-08-03T07:12:29Z")
Hi, my ID is 2612246 For some reason i was logged out of all my sessions, PC / Iphone /Ipad and upon logging back in my account was deleted without notice. it has all my tasks for the day and agendas! Please help! thanks, M ---
**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\ **Post date:** [August 3, 2022, 7:38am UTC](https://community.hubspot.com/t/account-deleted/19039/20 "2022-08-03T07:38:40Z")
Hi @MK91 Thank you for reaching out. Can you submit the form at the very end of [this article](https://knowledge.hubspot.com/account/why-can-t-i-log-into-hubspot#login-form) with all the necessary information? Someone will be in touch. Thank you! Tiphaine [Next page](https://community.hubspot.com/t/account-deleted/19039.md?page=2)