# Account deactivated

**URL:** <https://community.hubspot.com/t/account-deactivated/12398>\
**Category:** HubSpot Academy Support\
**Created:** [January 21, 2019, 11:36am UTC](https://community.hubspot.com/t/account-deactivated/12398 "2019-01-21T11:36:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mickey1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mickey1/32/13631_2.png) [@mickey1](https://community.hubspot.com/u/mickey1)\
**Post date:** [January 21, 2019, 11:36am UTC](https://community.hubspot.com/t/account-deactivated/12398/1 "2019-01-21T11:36:33Z")

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Hello,

my account has been deactivated due to 120 days of inactivity. I have a number of certification finished on my account, so could you help me with reactivation?

My Hub ID: 279440 intelius.marketing

Thanks a lot

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [January 21, 2019, 1:59pm UTC](https://community.hubspot.com/t/account-deactivated/12398/2 "2019-01-21T13:59:52Z")

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Hello @LaD could you please send an email to [community@hubspot.com](mailto:community@hubspot.com) confirming your email address, the link you are using to access your account, and if known, your HUB ID? Thank you!

[Options](https://community.hubspot.com/t5/Account-Settings/Account-deleted/m-p/246833/highlight/false#)