Account Connection Popup Closes Without Consent

When we attempt to connect our account, the consent popup opens briefly and then automatically closes without asking for or allowing us to provide consent. Because of this, we’re unable to complete the account connection process.

Hi @arman-arhamweb,

That pop-up is most likely getting blocked by the browser’s cookie/privacy settings, not by HubSpot itself.

You can try updating the settings, disabling your adblocker, or opening it in a different browser.

Hi @arman-arhamweb

"Could you please explain what you are trying to connect here?
My best guess is that you are trying to connect to the public app. If so, then it can be one of these issue :
1. Pop-ups are blocked by the browser
2. Ensure the redirect URI configured in your app matches exactly the URI your app is using for OAuth callbacks; any mismatch can cause the consent pop-up to close immediately because the OAuth server rejects the request.

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.

Thanks!