# Accidentally Changed Role from Super Admin to Developer – Need Help! **URL:** \ **Category:** CRM\ **Tags:** free\ **Created:** [October 14, 2025, 1:32am UTC](https://community.hubspot.com/t/accidentally-changed-role-from-super-admin-to-developer-need-help/141003 "2025-10-14T01:32:02Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![PMarcou](https://avatars.discourse-cdn.com/v4/letter/p/3ab097/32.png) [@PMarcou](https://community.hubspot.com/u/PMarcou)\ **Post date:** [October 14, 2025, 1:32am UTC](https://community.hubspot.com/t/accidentally-changed-role-from-super-admin-to-developer-need-help/141003/1 "2025-10-14T01:32:02Z")
Hello everyone, I recently started building my CRM using a free HubSpot account. Unfortunately, I accidentally changed my user role from super admin to developer, and now I can’t switch back. I’ve already spent many hours transferring important information into the system, so I’m really hoping I don’t lose access or control over my account. Has anyone experienced this before? Is there a way to regain Super Admin access or undo this change? Any guidance would be greatly appreciated! Thank you in advance, pontille ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 14, 2025, 3:57am UTC](https://community.hubspot.com/t/accidentally-changed-role-from-super-admin-to-developer-need-help/141003/2 "2025-10-14T03:57:24Z")
Hi @PMarcou, There’s a help form at the end of this page which I believe you can use in this situation: [Log in to HubSpot](https://knowledge.hubspot.com/account-management/why-can-t-i-log-into-hubspot#additional-login-help) Best regards! ---
**Author:** ![PMarcou](https://avatars.discourse-cdn.com/v4/letter/p/3ab097/32.png) [@PMarcou](https://community.hubspot.com/u/PMarcou)\ **Post date:** [October 14, 2025, 4:07am UTC](https://community.hubspot.com/t/accidentally-changed-role-from-super-admin-to-developer-need-help/141003/3 "2025-10-14T04:07:13Z")
Hi, thank you for your answer I don’ have any problem logging into my account. I would like to re-change from developer to admin ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 14, 2025, 4:11am UTC](https://community.hubspot.com/t/accidentally-changed-role-from-super-admin-to-developer-need-help/141003/4 "2025-10-14T04:11:03Z")
Hi @PMarcou, I understood that part – this is a user-to-user community however and contributors here can neither access your account nor grant you access to technical support. As a free user, there is no support option included, which means that you would have to upgrade to a starter subscription to get email support from HubSpot directly. Since you’re on a developer role now, that path to upgrade is likely blocked – hence this form as your currently best option. Best regards! ---
**Author:** ![PMarcou](https://avatars.discourse-cdn.com/v4/letter/p/3ab097/32.png) [@PMarcou](https://community.hubspot.com/u/PMarcou)\ **Post date:** [October 14, 2025, 11:29am UTC](https://community.hubspot.com/t/accidentally-changed-role-from-super-admin-to-developer-need-help/141003/5 "2025-10-14T11:29:13Z")
Yes I would like to upgrade my account! How can I do that ? ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 14, 2025, 11:51am UTC](https://community.hubspot.com/t/accidentally-changed-role-from-super-admin-to-developer-need-help/141003/6 "2025-10-14T11:51:43Z")
@PMarcou if you’re not a super admin, you probably can’t – via the dropdown in the top right corner → “Pricing & Features”. You need to get a response on your form submission request first.