# Accessing Transcript URL via HubSpot API

**URL:** <https://community.hubspot.com/t/accessing-transcript-url-via-hubspot-api/102411>\
**Category:** APIs & Integrations\
**Tags:** workflows\
**Created:** [March 13, 2024, 5:01am UTC](https://community.hubspot.com/t/accessing-transcript-url-via-hubspot-api/102411 "2024-03-13T05:01:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MUmar5](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@MUmar5](https://community.hubspot.com/u/MUmar5)\
**Post date:** [March 13, 2024, 5:01am UTC](https://community.hubspot.com/t/accessing-transcript-url-via-hubspot-api/102411/1 "2024-03-13T05:01:35Z")

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Hi there,

I have several calls in my HubSpot account with transcript data. I can retrieve these via the API. There are several fields that provide information about the transcript, such as: hs\_call\_has\_transcript:true

I’d like to know if there’s a field accessible through the API that provides the transcript URL, similar to hs\_call\_recording\_url.

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [March 13, 2024, 8:15pm UTC](https://community.hubspot.com/t/accessing-transcript-url-via-hubspot-api/102411/2 "2024-03-13T20:15:34Z")

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Hey, @MUmar5 👋 Welcome to our community! Thanks for the great question. I ran into the same issue as you, I am not finding a matching property listed in the documentation — [Calls endpoint](https://developers.hubspot.com/docs/api/crm/calls) or [Recordings and transcripts](https://developers.hubspot.com/docs/api/crm/extensions/recordings-and-transcriptions). I made a request to the [Properties API](https://developers.hubspot.com/docs/api/crm/properties) for the Calls object and found several transcription-related properties, but not for the recording URL. We’ll leave this open in case one of our community members has input.

Best,

Jaycee

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**Author:** ![JJacubeit](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@JJacubeit](https://community.hubspot.com/u/JJacubeit)\
**Post date:** [November 3, 2024, 10:43am UTC](https://community.hubspot.com/t/accessing-transcript-url-via-hubspot-api/102411/3 "2024-11-03T10:43:26Z")

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Hi [@Jaycee\_Lewis](https://community.hubspot.com/t5/user/viewprofilepage/user-id/127074) any update on this?  
I can see the transcript in the hubspot UI, the calls endpoint returns `‘hs_call_has_transcript’: ‘true’`, but the actual transcript seems to not be retrievable?

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**Author:** ![Coopr](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/coopr/32/77005_2.png) [@Coopr](https://community.hubspot.com/u/Coopr)\
**Post date:** [April 17, 2026, 8:48pm UTC](https://community.hubspot.com/t/accessing-transcript-url-via-hubspot-api/102411/4 "2026-04-17T20:48:58Z")

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Same problem - can’t use [Retrieve a transcript - HubSpot docs](https://developers.hubspot.com/docs/api-reference/latest/crm/extensions/transcriptions/get-transcript) to get our call transcripts (which, admittedly, are not \_created\_ by us, but are made by our Google Meet account, and saved to our HubSpot account, so… why can’t we get the transcripts?!)
