# Access to Email and Call Functionalities

**URL:** <https://community.hubspot.com/t/access-to-email-and-call-functionalities/138724>\
**Category:** Sales Email\
**Tags:** sales-email\
**Created:** [August 28, 2025, 4:09pm UTC](https://community.hubspot.com/t/access-to-email-and-call-functionalities/138724 "2025-08-28T16:09:17Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [August 29, 2025, 10:37am UTC](https://community.hubspot.com/t/access-to-email-and-call-functionalities/138724/4 "2025-08-29T10:37:57Z")

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@WHassan6 please have them share a screenshot of your permissions with you so that you can post it in this thread – I can confirm if it’s correct.

In more than a decade of using HubSpot, I have not encountered a situation where permissions were correctly assigned but the user didn’t have access according to those permissions.

Specifically, this permission needs to be assigned:

 ![karstenkoehler_0-1756463829867.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/1/0117849f7440cafd50be4ff192295acd9148983f.png)

This required a core seat – which your admin might have to assign to you.

[@WebGuruz\_Tech](https://community.hubspot.com/t5/user/viewprofilepage/user-id/117268) there are no permissions called “Sales email” or “Calling” in HubSpot.

Best regards

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_[View the full topic](https://community.hubspot.com/t/access-to-email-and-call-functionalities/138724)._