Access Service Hub Tickets on Mobile App

When I recently signed my company up to HubSpot after being demo’d the Service Hub and being told that the iPhone app ability to log tickets was “about 4 weeks away” after Android stability testing, to then being told it is scheduled for Q1 2021 to now being told it is not happening at all is bordering on false advertising. This is a very strong reason for me to want to cancel my 2-year subscription and demand a refund.