Access alias emails from other accounts

Hi @ecoyork,

The personal email and aliases you’re connecting under Settings > General > Email are only for you to see and access. There aren’t any settings in HubSpot to share this access with other users.

If you want set up a shared email address to be accessible for other users, you would have to connect it as a conversations inbox: Set up the conversations inbox

Keep in mind that an email can only be connected in one of the two places, either as a personal inbox or as a shared conversations channel. You might run into issues if your primary email address is connected as a personal inbox and you’re trying to connect aliases of this already connected inbox as a converations inbox.

Let me know if you have any follow-up questions!