In our latest Academy On-the-Go video, join Senior Professor Julie Lugten as she explains how to efficiently update and manage ticket statuses in HubSpot’s ticketing system.
You’ll learn the importance of a structured system, understand the various status types (like “waiting on contact” or “closed”), and discover how to perform manual, bulk, and even automated status updates directly from your conversations or through simple settings.
Stop letting crucial issues slip through the cracks!
Watch this short guide to streamline your support operations today.