# About starting a course

**URL:** <https://community.hubspot.com/t/about-starting-a-course/162416>\
**Category:** Academy\
**Tags:** getting-started, starter\
**Created:** [October 19, 2026, 8:01pm UTC](https://community.hubspot.com/t/about-starting-a-course/162416 "2026-10-19T20:01:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Opeyimika](https://avatars.discourse-cdn.com/v4/letter/o/cdc98d/32.png) [@Opeyimika](https://community.hubspot.com/u/Opeyimika)\
**Post date:** [October 19, 2026, 8:01pm UTC](https://community.hubspot.com/t/about-starting-a-course/162416/1 "2026-10-19T20:01:14Z")

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I have been trying to start a course for a while now and it just keeps rolling and loading without starting the course, I have cleared my cache, I have used different browsers and gadgets and it still wont work. Is there a way around this or is there someone else expreiencing this?

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**Author:** ![stassey](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stassey/32/36_2.png) [@stassey](https://community.hubspot.com/u/stassey)\
**Post date:** [October 19, 2026, 8:36pm UTC](https://community.hubspot.com/t/about-starting-a-course/162416/3 "2026-10-19T20:36:45Z")

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Hey @Opeyimika,

Welcome to the Community and thanks for reaching out here!

Sorry to hear you weren’t able to start the course. To further assist/ to make sure there’s no issues on our end, would you mind please providing the full name of the course/ certification that you’re taking?

Thanks!

Sam, Community Manager

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**Author:** ![arieljo88](https://avatars.discourse-cdn.com/v4/letter/a/8dc957/32.png) [@arieljo88](https://community.hubspot.com/u/arieljo88)\
**Post date:** [November 4, 2026, 1:53pm UTC](https://community.hubspot.com/t/about-starting-a-course/162416/4 "2026-11-04T13:53:22Z")

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I am having the same issue with the inbound marketing certification.

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**Author:** ![stassey](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stassey/32/36_2.png) [@stassey](https://community.hubspot.com/u/stassey)\
**Post date:** [November 4, 2026, 5:51pm UTC](https://community.hubspot.com/t/about-starting-a-course/162416/5 "2026-11-04T17:51:59Z")

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Hello @arieljo88,

Thanks for adding to the thread! I’ve attempted to reproduce the same issue with the same certification, but I’m not having any problems on my end. To further assist here, would you mind clarifying when and where the issue is taking place? If you could, please include more specific steps that you’re taking to reproduce the issue that would be greatly appreciated.

Thanks!

Sam, Community Manager