# Ability to sort views within HelpDesk

**URL:** <https://community.hubspot.com/t/ability-to-sort-views-within-helpdesk/115064>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [August 22, 2024, 6:22pm UTC](https://community.hubspot.com/t/ability-to-sort-views-within-helpdesk/115064 "2024-08-22T18:22:17Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![dmaxwell](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmaxwell/32/93181_2.png) [@dmaxwell](https://community.hubspot.com/u/dmaxwell)\
**Post date:** [August 22, 2024, 6:22pm UTC](https://community.hubspot.com/t/ability-to-sort-views-within-helpdesk/115064/1 "2024-08-22T18:22:17Z")

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Looking to use HelpDesk to consolidate our inbox and current ticket views so that we can consolidate one place to work from, but in order to do this, we need to be able to work through tickets in a specifcic order that varies with pipeline stages.  
Current have a number of views in Tickets which each sorted by the appropriate property so that working batch is sorted properly, but need to be able to have similar sort functions in HelpDesk that are retained with the saved view so that users can work through their sorted batch based on oldest first for the various stages they are in.