Ability to have option to enable/disable documents download

Hi Everyone. Your requirement to share files with downloads disabled can be solved by using CloudFiles.

Once you install the CloudFiles app from the HubSpot marketplace, all you would need is to :

  1. import file from your computer or google drive, SharePoint, onedrive or dropbox into the CloudFiles widget.
  2. Set the downloads disabled toggle and share the link.

You can check out this 1 min video to understand the process: https://www.youtube.com/watch?v=GMuW9PM-D7U&ab_channel=CloudFiles

This feature is very easy to do. it will take litterally 1 hour for an unexperienced developer.

This is very important. Hubspot has to provide a minimum level of controle for content sharing.

Same for revoking access to an already generated link to a document.

Still no after 3 years?

we want it too

Need this functionality added asap.

Any updates?

In 2023, I would love to see this option! I feel like this is very much needed. Sometimes we have documents that we do not want to be downloaded.

Who does everyone use instead of HubSpot for documents like this? I want to be able to track and not have people download the PDF.

Safe to say they are never going to do it. I dont know why… it is a tiny lift. Should be very little code, yet they’ve ignored it for years.

Must have! Considering switch to another CRM because the lack of this (simple) function and the fact that this has been upvoted for years now.

Any update on this? This would be super helpful. Just like there is an option to ask for email address to view, would be great to also have option to enable or disable ability to download presentation

Yes please, that’s important!!

Still so frustrated by the lack of this SIMPLE function !! Wasting so much
time here. Each time I need to integrate such a doc (and it happens a lot),
I can’t help thinking that Hubspot does not listen to its users… Could
make me switch.

We ended up going with a different file company because of this reason. We use CloudFiles, and they have been really nice so far. It also has an App you can connect to in HubSpot. Just a recommendation.

This is such a good example of a large company that gets too large and stops listening (and even responding to) users. There’s great metrics in here that should be more public about the number of people (users) who have requested something with no rationale from Hubspot for why it’s not added. A great case study!

Any potential to raise this again @glencornell? I’ve come across another client using CloudFiles instead of HubSpot’s native docs (mentioned at least once in this thread) and this idea is still getting weekly support 6 years after it was registered.

@glencornell yes, pleeeeaaase! :folded_hands:

We’re forced to use docsend because we can’t let people download. I know product features have to always be regression tested and secure etc. but doesn’t seem like heavy lift compared to value this would bring to so many people!

We definitely need this feature. It is an obvious one. Please implement this.

See other upvotes here.

https://community.hubspot.com/t5/Sales-Hub-Tools/Can-you-remove-download-from-documents-in-Hubspot/m-p/393917

This is an important feature, especially for startups on HubSpot that want to share investor Decks with a larger audience.

1,000,000 UpVotes from StartUps.

My BrandLens team is still using it as is but is about to start using DocuSend.

For everyone on here wanting this function - save yourselves a lot of time, energy and hassle and go and use DocSend - it’s a far better software!
Use this link (DocSend) and you will get $15 off / or the first month free for non- USD currencies!

You are welcome :smiley:

I’ve done a quick check, but correct me if I am wrong; files are not downloadable in the view pane (you can’t right-click the display and download a PowerPoint deck or PDF).

The fix should just be a case of either rendering the download/share buttons or not.