# Ability to delete text from live chat

**URL:** <https://community.hubspot.com/t/ability-to-delete-text-from-live-chat/37895>\
**Category:** HubSpot Ideas\
**Tags:** content-seo, conversations-inbox\
**Created:** [May 25, 2021, 6:14pm UTC](https://community.hubspot.com/t/ability-to-delete-text-from-live-chat/37895 "2021-05-25T18:14:50Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![DanielleFreeman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/daniellefreeman/32/9373_2.png) [@DanielleFreeman](https://community.hubspot.com/u/DanielleFreeman)\
**Post date:** [May 25, 2021, 6:14pm UTC](https://community.hubspot.com/t/ability-to-delete-text-from-live-chat/37895/1 "2021-05-25T18:14:50Z")

</div>

When chatting with a visitor, it would be great to have the ability to delete a message sent to the visitor in the event it was sent by mistake and/or it should’ve been a “comment” for internal users rather than a chat.

Thank you in advance for taking this into consideration.

---

<div class="post-metadata">

**Author:** ![Matty9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/matty9/32/27794_2.png) [@Matty9](https://community.hubspot.com/u/Matty9)\
**Post date:** [October 8, 2021, 6:40pm UTC](https://community.hubspot.com/t/ability-to-delete-text-from-live-chat/37895/2 "2021-10-08T18:40:29Z")

</div>

+1
