I uploaded a custom template as a Document to our Library and used our Marketing email as the attribution email to attach a shareable link. The idea is that potential leads will select the link and provide their email address to download it. However, when a person selects the link, it displays my name as the owner. It would be useful to be able to change the owner name to our company and not to me as an individual HubSpot user.
HubSpot support tested this internally and determined that it is not configurable (it retrieves the name from the HubSpot user only). The solution provided would be to share the document without requiring an email to open it, which defeats the original purpose of providing gated material in the first place.
With all the neat personalization touches HubSpot has available, this added customization would be advantageous. Thank you.