100% we need to be able to change this graphic. Can you make this possible?
I think this has been asked multiple times over the last 3 (if not 4 years). Can you please at least add the functionality to remove this as an automatic step? The differences in branding is jarring to the customer, balloons are not always appropriate, and the image used is super dated at this point. I’m not sure if the intent is to push people out of the hubspot ecosystem, but it’s really not a fantastic experience.
@glencornell Is this still not planned to at least give the option to remove the ballons?
There are other ideas with same topic also:
https://community.hubspot.com/t5/HubSpot-Ideas/Ability-to-change-or-remove-photo-that-displays-on-meeting/idi-p/317116
https://community.hubspot.com/t5/HubSpot-Ideas/Meeting-Booking-Confirmation-image-Tick-and-Balloons/idi-p/591870
I’d like to echo the (many) requests for branded confirmations or at the very least, removal of the balloons. Can we please get a response on whether this is coming or not? Thanks.
This would be a great add to what they currently have but does not seem to be their priority when it comes to customer satisfaction.
This thread has been stuck for almost 4 years now… really? no response?
+1 why hasn’t this been done yet?
The ability to change the image and the text can go a long way with branding, but also make sure that the context of the booking is accurate for the form submitter.
Hey HubSpot, if you need an example to reference as to why this is so important to your subscribers, please note:
I work in an industry that offers assistance to individuals during the difficult period following the loss of a loved one. When a client arranges an appointment with me, and the confirmation page celebrates the appointment with the presence of balloons, it strikes a discordant note, being perceived as unsympathetic and lacking the necessary consideration for the somber context that underlies my engagement with them.
(just trying to get Hubspot’s attention)
Hi Community,
I’m Glen, the product manger for HubSpot’s meetings tool.
At this time there are no plans to develop this Idea. This is not to say that this idea will never be developed, just that there are no immediate plans to do so at this time. Please continue to post examples share examples for how customization would be helpful in the meetings flow, as this is something we are verh open to exploring for future priortization.
- Glen
Empty
Agreed!!
This one would be super helpful, as we have a feature to redirect customers to a custom page and I’d rather redirect them to a custom page without showing the default message.
Agreed we need this. The default picture is offbrand, and it would be great to use that space to strengthen brand recognition.
just spent quite a bit of time on this with support… even if it was replacing the image somewhere… even if hardcoded it would help. The embed widget is really off-brand to be used.
Absolutely agree! Dont make a big projet out of this, just delete the standard page when we are using the redirect to a custom page. This is absolutely annoying!!
Hi. It would be really appreciated if you could allow either:
a) for the booking confirmation page (w. the tick and balloons) to be customised
b) give users some different options/themes/colours to use here as the tick and balloons is quite childish/silly - not super professional/sleek.
Thanks.
Agreed. I’m going to venture to say this page is absolutely not on brand with most of us.
Would love to have the option to either get rid of it, or change it.
YES! This page is not a professional page unless you are a kids party planner. Either allow the image to be removed or allow the user to replace the image with something more appropriate.