# Ability to Attach Documents in a Ticket Task

**URL:** <https://community.hubspot.com/t/ability-to-attach-documents-in-a-ticket-task/9492>\
**Category:** Customer Feedback Tool\
**Created:** [July 17, 2018, 7:40pm UTC](https://community.hubspot.com/t/ability-to-attach-documents-in-a-ticket-task/9492 "2018-07-17T19:40:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kelseyhalverson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kelseyhalverson/32/44875_2.png) [@kelseyhalverson](https://community.hubspot.com/u/kelseyhalverson)\
**Post date:** [July 17, 2018, 7:40pm UTC](https://community.hubspot.com/t/ability-to-attach-documents-in-a-ticket-task/9492/1 "2018-07-17T19:40:15Z")

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Difficult to assign a task to a team member within a ticket when you can’t attach any documents with it. It creates confusion when a task is assigned but the documents/images/assets have to be in a separate “note.” Please help or advise

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [July 17, 2018, 11:07pm UTC](https://community.hubspot.com/t/ability-to-attach-documents-in-a-ticket-task/9492/2 "2018-07-17T23:07:48Z")

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**Help other HubSpot searchers find this post quickly by accepting the solution**

**Excellent suggestion. You may wish to add to a new or existing thread in [HubSpot Ideas](https://community.hubspot.com/t5/custom/page/page-id/ideaslandingpage).**

You’ll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 🙂

Does that help answer your question? If so, remember to accept this ‘solution’ so other searchers will find it.

Best,  
Frank

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 ![hubspot-solutions-signature-mfrankjohnson-v03.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/2/72932fb841989f2b32ea0f23364863c18e73a7ee.png)

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[www.MFrankJohnson.com](https://www.mfrankjohnson.com/?utm_source=hs-forum)
