The process for when a passkey is lost or there’s been an issue on the device takes 3-4 days if a user is unwilling to go through the photographic ID route. Please can Super Admins remove passkeys for users in the same way 2FA can be reset.
I agree with this. The user having to jump through hoops to verify their government ID to remove pass keys is annoying. A super admin should be able to reset the password, remove 2FA and passkey from any user on the system.