UPVOTE! I was going to reach out to HS but started here in the forum. both thankful and dissapointed to see so many threads with the same unresolved issue. I was hoping that I would be able to send a simple link that would lead the “unsubcribed” individual to the subscription preferences page that would allow them to opt back in. that does not seem possible which is super frustrating.
I have had employees accidentally opt out - and we send a lot of correspondence to them via marketing emails. they had to send written permission to HS to be re-subscribed. huge pain!
UPVOTE