# A little help!

**URL:** <https://community.hubspot.com/t/a-little-help/118518>\
**Category:** Email Marketing Tool\
**Tags:** marketing-email\
**Created:** [October 16, 2024, 5:49pm UTC](https://community.hubspot.com/t/a-little-help/118518 "2024-10-16T17:49:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ECarter6](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@ECarter6](https://community.hubspot.com/u/ECarter6)\
**Post date:** [October 16, 2024, 5:49pm UTC](https://community.hubspot.com/t/a-little-help/118518/1 "2024-10-16T17:49:54Z")

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Hi, I’m trying to send a mass email to my contacts but it’s not allowing me. It says the plain text email is missing the “unsubscribe link” but I’m not finding that token to click. If anybody could help that’ll be greatly appreciated.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 16, 2024, 5:53pm UTC](https://community.hubspot.com/t/a-little-help/118518/2 "2024-10-16T17:53:59Z")

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Hi @ECarter6,

Before we go into the details of the plain text, have you reset the plain text? Often users remove the unsubscribe token in it’s curly brackets because they think they’re cleaning up the plain text. Resetting it brings it back. (Open plain text, click ‘Reset to HTML’ in top right.)

In any case, the token is:

Unsubscribe ({{unsubscribe\_link\_all}})

Best regards

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**Author:** ![ECarter6](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@ECarter6](https://community.hubspot.com/u/ECarter6)\
**Post date:** [October 17, 2024, 5:41am UTC](https://community.hubspot.com/t/a-little-help/118518/3 "2024-10-17T05:41:57Z")

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Hi, I just tried that and it worked! Thank You, It’s greatly appreciated.