Hi,
I added a new user to our account. But this account didn’t receive the activation link. And when I use the invitation link from HubSpot it asks me to fill in a code but I do not receive that one as well.
Maybe good to know it is a group email. But I added others as well and that went without hiccups.
Hi @CWVader,
HubSpot has a set of troubleshootings steps for this situation: Not receiving HubSpot system or notification emails
Can you review these steps and report back?
Best regards!
Discover it was an internal problem. Excuses. All fixed now
No worries at all, @CWVader. If you want to make it easier for others to find these troubleshooting steps, you can help them by accepting my reply as a solution. I’d appreciate it!
Have a great weekend!