I created an excel download from a hubspot report. it was delivered to my gmail inbox, but when i click on download, i get a 500 error and the following text:
500 ERROR
The request could not be satisfied.
The Lambda@Edge service is currently experiencing problems. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
Request ID: rysZqIa_TVdLb3OMu4MpqV6JQo8XJeEnkjnwr8jqHmNi-eOtoj4sew==
Hi @toddhorst,
Thank you for posting to the Community!
I understand that you are seeing a 500 error when downloading a report via Excel from Hubspot.
I’d like to tag in some of our Top Contributors to take a look here -- Hi @GRajput@Dan1 and @eburnaman Have any of you all seen this before? Any advice for @toddhorst?
Thank you!
Cassie, Community Manager
Hi @toddhorst,
Your error message indicates: "The Lambda@Edge service is currently experiencing problems."
Lambda@Edge is an AWS cloud service. I suspect that the issue was related to the major AWS outage that occurred yesterday. Please try again the service should now be operational again.
Did my post resolve your question? If so, please consider marking it as the accepted solution to help others in the community.