# 404 Error on a page

**URL:** <https://community.hubspot.com/t/404-error-on-a-page/124588>\
**Category:** Blog, Website & Page Publishing\
**Tags:** landing-pages\
**Created:** [January 23, 2025, 12:45am UTC](https://community.hubspot.com/t/404-error-on-a-page/124588 "2025-01-23T00:45:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![YCho4](https://avatars.discourse-cdn.com/v4/letter/y/c6cbf5/32.png) [@YCho4](https://community.hubspot.com/u/YCho4)\
**Post date:** [January 23, 2025, 12:45am UTC](https://community.hubspot.com/t/404-error-on-a-page/124588/1 "2025-01-23T00:45:11Z")

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Hello all,

I found one page showing a 404 error.

It was working fine just a few weeks ago, and there haven’t been any changes to the page since October because it’s not frequently used.

I tried to track down why the error is occurring:

(1) Original landing page URL: [https://www.domain.co.kr/investment/ir\*\*\_\*\*notice](https://www.domain.co.kr/investment/ir_notice)

(2) Actual landing page URL: [https://www.domain.co.kr/investment/ir\*\*-\*\*notice/16](https://www.domain.co.kr/investment/ir-notice/16)

So I checked the redirection list in Settings \> Domain & URLs \> URL Redirects. I found that a redirection was registered not with the original URL (1), but with the following:

Original URL: [http://www.domain.co.kr/investment/ir\*\*\_\*\*notice/ **uid1**](http://www.domain.co.kr/investment/ir_notice/uid1) Redirect to: [https://www.domain.co.kr/investment/ir\*\*-\*\*notice/16](https://www.domain.co.kr/investment/ir-notice/16)

When I deleted this redirect, I got a “Load cannot follow more than 20 redirections” message, and I couldn’t access the page.

Has anyone had a similar experience or can offer advice on how to solve this problem?

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [January 23, 2025, 1:00am UTC](https://community.hubspot.com/t/404-error-on-a-page/124588/2 "2025-01-23T01:00:26Z")

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Hi @YCho4 I’m not seeing a 404 error for any of those pages, I’m seeing a Cloudflare (server) error:

 ![Jnix284_0-1737593994827.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/4/446f9f37df5b5d5d20b2edc37c272ac79958bc8c.png)

If this isn’t what you’re seeing, could you please share a screenshot?

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<div class="post-metadata">

**Author:** ![YCho4](https://avatars.discourse-cdn.com/v4/letter/y/c6cbf5/32.png) [@YCho4](https://community.hubspot.com/u/YCho4)\
**Post date:** [January 23, 2025, 1:13am UTC](https://community.hubspot.com/t/404-error-on-a-page/124588/3 "2025-01-23T01:13:22Z")

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Thanks for checking!  
My company doesn’t want this error to be publicly known, so I made up the “domain.co.kr/” part. I’ve added a capture of the actual error screen.  
The below image is a screenshot for 404 error

(1) Original landing page URL: [https://www.domain.co.kr/investment/ir\*\*\_\*\*notice](https://www.domain.co.kr/investment/ir_notice)

(2) Actual landing page URL: [https://www.domain.co.kr/investment/ir\*\*-\*\*notice/16](https://www.domain.co.kr/investment/ir-notice/16)

 ![404error_250123.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/e/aee8aec48aa94cad283a9ae632b8b150cea276c1.png)

The below image is screenshot for “Load cannot follow more than 20 redirections” message.

 ![redirections 20 error_250123.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/c/cc4f5558c9db34af7ca6b001e764dc589195a875.png)

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<div class="post-metadata">

**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [January 23, 2025, 1:47am UTC](https://community.hubspot.com/t/404-error-on-a-page/124588/4 "2025-01-23T01:47:13Z")

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@YCho4 I’m sorry about that, I clicked the links by default without reading what the domain was 🤦🏼‍♀️

Thank you for the screenshots - as a next step, I would export your redirects from HubSpot and sort them, then search for the URL in question to see if you have multiple redirects or a chain of redirects.

This will cause the page not to load because it has to go from the URL for page A to B to C to D, etc. and the browser thinks there is something wrong.