# 403 Errors on Feedback Submissions **URL:** \ **Category:** APIs & Integrations\ **Tags:** developer-tools\ **Created:** [November 5, 2024, 3:07pm UTC](https://community.hubspot.com/t/403-errors-on-feedback-submissions/119850 "2024-11-05T15:07:44Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Cerwind](https://avatars.discourse-cdn.com/v4/letter/c/6f9a4e/32.png) [@Cerwind](https://community.hubspot.com/u/Cerwind)\ **Post date:** [November 5, 2024, 3:07pm UTC](https://community.hubspot.com/t/403-errors-on-feedback-submissions/119850/1 "2024-11-05T15:07:44Z")
I’m trying to list the feedback submissions and I’m getting the 403 error: ``` You do not have permissions to view object type ObjectTypeId{legacyObjectType=FEEDBACK\_SUBMISSION} ``` Even though I’m a Super Admin + I’m using a developer account. The scopes are: ``` scope = [“crm.objects.feedback\_submissions.read”, “crm.objects.custom.read”] ``` ---
**Author:** ![WesQ](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wesq/32/17184_2.png) [@WesQ](https://community.hubspot.com/u/WesQ)\ **Post date:** [November 6, 2024, 3:27am UTC](https://community.hubspot.com/t/403-errors-on-feedback-submissions/119850/2 "2024-11-06T03:27:26Z")
I tried fetching feedback\_submissions without “crm.objects.feedback\_submissions.read” permission using: [https://api.hubapi.com/crm/v3/objects/feedback\_submissions](https://api.hubapi.com/crm/v3/objects/feedback_submissions) And got this: ![WesQ_0-1730863335811.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/1/1ca89dbc6aa92e9b6f473f706ebe51f9d567c6e0.png) I tried checking the properties of the object without “crm.objects.feedback\_submissions.read” permission using: /crm/v3/properties/feedback\_submissions And got this: ![WesQ_1-1730863502568.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/2/d26ed79c94557fad77cfee23e2b2e5679a23e024.png) Then I added the “crm.objects.feedback\_submissions.read” permission to the private app that I was using and the error went away. Maybe double check if you really have the “crm.objects.feedback\_submissions.read” scope in your app. ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/8/98d6e0542d7cf53c41ad7094cca28829b71809d1.png) Was I able to help answer your question? Help the community by **marking it as a solution.** ---
**Author:** ![Cerwind](https://avatars.discourse-cdn.com/v4/letter/c/6f9a4e/32.png) [@Cerwind](https://community.hubspot.com/u/Cerwind)\ **Post date:** [November 6, 2024, 9:49am UTC](https://community.hubspot.com/t/403-errors-on-feedback-submissions/119850/3 "2024-11-06T09:49:53Z")
Hi, yes I’ve got `crm.objects.feedback_submissions.read` set as a scope in my app. I’ve removed the app and then re-added it to my account but still hit this issue. Is there any API I can call that would list the scopes for my app to check against the UI? ![Cerwind_0-1730886523883.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/c/ac44c71733466f4f4d4be4b7ec23b8ec81bb2918.png) ![Cerwind_1-1730886530613.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/e/9e2a3a394a73cb242bad8eb4796119fa330645d1.png) ---
**Author:** ![Cerwind](https://avatars.discourse-cdn.com/v4/letter/c/6f9a4e/32.png) [@Cerwind](https://community.hubspot.com/u/Cerwind)\ **Post date:** [November 6, 2024, 10:07am UTC](https://community.hubspot.com/t/403-errors-on-feedback-submissions/119850/4 "2024-11-06T10:07:35Z")
To add onto this the `conversations.read` returns a similar error so I suspect it’s something with the app. It would be really helpful if there was an API I could call with the attached access token and it would just return the app with it’s scopes the token is associated with to sense check the connection. Also this is a public app (as you mentioned you’re testing a private app wondering if this might be different). ---
**Author:** ![Cerwind](https://avatars.discourse-cdn.com/v4/letter/c/6f9a4e/32.png) [@Cerwind](https://community.hubspot.com/u/Cerwind)\ **Post date:** [November 6, 2024, 10:15am UTC](https://community.hubspot.com/t/403-errors-on-feedback-submissions/119850/5 "2024-11-06T10:15:41Z")
In fact, I can see the requests coming in to the app via the monitoring tab so it’s definitely going to the correct application with those scopes. I’ve also tried creating a brand public new app with the same scopes and hit the same error. ---
**Author:** ![BRussell8](https://avatars.discourse-cdn.com/v4/letter/b/f19dbf/32.png) [@BRussell8](https://community.hubspot.com/u/BRussell8)\ **Post date:** [February 14, 2026, 1:11am UTC](https://community.hubspot.com/t/403-errors-on-feedback-submissions/119850/6 "2026-02-14T01:11:08Z")
I’m getting the same thing today, did you ever figured it out ---
**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\ **Post date:** [February 18, 2026, 3:20pm UTC](https://community.hubspot.com/t/403-errors-on-feedback-submissions/119850/7 "2026-02-18T15:20:23Z")
Hi @BRussell8 and welcome, we are so glad to see you here! Thanks for reaching out to the HubSpot Community! The feedback submissions API requires two scopes: crm.objects.contacts.read and crm.objects.feedback\_submissions.read. Can you please confirm that you have both scopes added? The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist. Here are some resources for you: - [Survey responses](https://developers.hubspot.com/docs/api-reference/crm-feedback-submissions-v3/guide) - [Scopes](https://developers.hubspot.com/docs/apps/developer-platform/build-apps/authentication/scopes) Also, I’d love to consult our Top Experts: Hi @WesQ, @Anton and @evaldas do you have suggestions to help @BRussell8, please? Thanks so much and have a wonderful day! Bérangère