400 Response on contact update endpoint.

Developer Support APIs & Integrations
1

I’m using the hubspot-api-php package

Trying to call the update endpoint

PATCH
/crm/v3/objects/contacts/{contactId}

This is what the hubspot developer docs uses as an example:

<?php
use HubSpot\Factory;
use HubSpot\Client\Crm\Contacts\ApiException;

$client = Factory::createWithApiKey("YOUR_HUBSPOT_API_KEY");

$properties = [
 "company" => "Biglytics",
 "email" => "bcooper@biglytics.net",
 "firstname" => "Bryan",
 "lastname" => "Cooper",
 "phone" => "(877) 929-0687",
 "website" => "biglytics.net"
];
$SimplePublicObjectInput = new SimplePublicObjectInput(['properties' => $properties]);
try {
 $apiResponse = $client->crm()->contacts()->basicApi()->update("433380577", $SimplePublicObjectInput);
 var_dump($apiResponse);
} catch (ApiException $e) {
 echo "Exception when calling basic_api->update: ", $e->getMessage();
}

This is my implementation:

function update_contact( $contact_id, $properties )
 {
$client = Factory::createWithAccessToken(get_option('hs_api'));

$SimplePublicObjectInput = new SimplePublicObjectInput(['properties' => $properties]);
 try {
 $apiResponse = $client->crm()->contacts()->basicApi()->update($contact_id, $SimplePublicObjectInput);
 error_log(print_r($apiResponse,true));
 } catch (ApiException $e) {
 error_log("Exception when calling basic_api->update: ". $e->getMessage());
 }
}

Note that $properties looks like this when inspected:

 Array
(
 [address] => 123 Main St
 [address_2] => P.O. 12
 [city] => Vancouver
 [email] => email@example.com
 [firstname] => Kyle
 [lastname] => 
 [mobilephone] => (877) 929-0687
 [province] => 
 [zip] => 
)

This is the response:

Exception when calling basic_api->update: [400] Client error: `PATCH https://api.hubapi.com/crm/v3/objects/contacts/[the contact id]` resulted in a `400 Bad Request` response:
{"status":"error","message":"No properties found to update, please provide at least one.","correlationId":"be4a7ab7-2069 (truncated...)

The endpoint with the same properties and contact id works when using Postman, and also when using the “test call” feature in the API documentation.

Am I doing something wrong?

2

Hi, @kyleffotf :waving_hand: Thanks for reaching out. Let’s see if we can get the conversation started — @himanshurauthan do you have any PHP magic you can share?

Thank you! — Jaycee

3

I have the same error, what is the solution?

4

Hi SMarquez,

I solved this by forgoing the HubSpot package and using PHP curl functions instead. This is my implementation for updating contacts:

function update_contact( $contact_id, $properties, $subscribed )
 {
$params = json_encode(
 [
 'properties' => $properties
 ]
 );

 $curl = curl_init();

 curl_setopt_array($curl, array(
 CURLOPT_URL => "https://api.hubapi.com/crm/v3/objects/contacts/" . $contact_id,
 CURLOPT_RETURNTRANSFER => true,
 CURLOPT_ENCODING => "",
 CURLOPT_MAXREDIRS => 10,
 CURLOPT_TIMEOUT => 30,
 CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
 CURLOPT_CUSTOMREQUEST => "PATCH",
 CURLOPT_POSTFIELDS => $params,
 CURLOPT_HTTPHEADER => array(
 "Authorization: Bearer " . get_option('hs_api'),
 "accept: application/json",
 "content-type: application/json"
 ),
 ));

 $response = curl_exec($curl);
 $err = curl_error($curl);

 curl_close($curl);
}

I used curl functions for all updates, subscribes, and unsubscribe interations, as the package just wasn’t working. The package does work when using the search api, however.