10,000 email association limit

Hi there - I have been informed via email that…

The following records are approaching the EMAIL per COMPANY association limit

And a mention that my company record is approaching 10,000 email limits.

Does anyone know what happens when I reach this limit? In an ideal world the oldest emails would be deleted and would be replaced by new ones.

Does anyone know is this how it works, or if I can add a setting to make this happen?

I’m struggling to understand how to solve this issue?

Thanks

Hi @BStirling,

Best next move I can recommend is trying to escelate to a CSM/Developer at HubSpot to understand what will occur next.

It isn’t clear publically what happens and how HubSpot resolve this. - Get help with HubSpot

Many thanks,

Matt Aire
HubSpot Freelancer | Founder @ pocketpros
Let's chat HubSpot - book a meeting

:ok_hand: If my reply was useful and helped answer your question, please mark it as a solution to help the community!

Hey @BStirling

once you reach the limit

you will get an error message when trying to associate a new email.

No new emails will be associated (just the previous 10000 )

I think that you can buy add on extensions but for the paid licences.

hope this helps

oh wow - thats not good. I don’t really want to start paying.

Do you know if there is a way I can delete some of the older emails?