topic Re: HELP I can't get a field into my form! in Tips, Tricks & Best Practices

HELP I can't get a field into my form!

EGonzales — Mon, 07 Feb 2022 18:42:14 GMT

All settings indicate i should be able to add this field to a form, yet when i drag it in, it wont drop in! I deleted the field and started over in case it was just a glitch and STILL i cannot get this property into my form. WHAT IS HAPPENING!!

Re: HELP I can't get a field into my form!

karstenkoehler — Mon, 07 Feb 2022 18:48:36 GMT

Hi @EGonzales,

Have you tried clearing your cache or another browser? If that doesn't work, could you provide more context, is this a contact property for a contact form?

Best regards

Re: HELP I can't get a field into my form!

GLyons — Tue, 03 May 2022 17:49:46 GMT

I have the exact same thing happening to me. I have a dropdown select field, that is a contact property, for a contact form, and it won't allow me to drag and drop that field into any form. It just won't stick. I cannot find a reason why, or a resolution.

Re: HELP I can't get a field into my form!

DianaGomez — Wed, 04 May 2022 21:48:34 GMT

Hi @GLyons hope you are doing well!

Could you please try it in an incognito window to corroborate it is not something related with cookies or cache.

Thanks,

Diana

Re: HELP I can't get a field into my form!

AGarson — Tue, 21 Jun 2022 00:41:38 GMT

Revising the form in an incognito worked for me.

Re: HELP I can't get a field into my form!

CGoodwinOlsen — Wed, 14 Dec 2022 09:37:57 GMT

I had the same issue! Opening the form in Incognito worked though - I was finally able to add the problem property to the form. Hope the same works for others who might stumble upon the same issue.

Re: HELP I can't get a field into my form!

kvlschaefer — Wed, 14 Dec 2022 13:18:58 GMT

Thanks for sharing how you solved this, @CGoodwinOlsen!

Re: HELP I can't get a field into my form!

EGonzales — Tue, 18 Apr 2023 17:36:30 GMT

This helped! thank you!