topic Can I import translations of articles in bulk via .csv? in Knowledge Base Tool

Can I import translations of articles in bulk via .csv?

LKirchner — Thu, 06 Oct 2022 12:48:57 GMT

To translate my knowledge base articles, I exported all of them and translated them. Now I would like to import these translations of my and was wondering if I can automatically set the language, and corresponding categories for the imported articles?

As for now I can import the new (translated) articles with the .csv templace, but they are not automatically linked with the right category and the right article.

Is there a way to do this?

It would also already help if I can automatically set all the imported articles language to german.

Re: Can I import translations of articles in bulk via .csv?

PamCotton — Thu, 06 Oct 2022 21:20:40 GMT

Hello @LKirchner , thank you for posting in our Community!

I would like to share this knowledge base here with more details. Did you include on your file the UTF-8 encoded? It's important to add to the file if foreign language characters are included.

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

Thank you,

Pam

Re: Can I import translations of articles in bulk via .csv?

LKirchner — Fri, 07 Oct 2022 07:19:47 GMT

Hi Pam,

Thanks for your quick reply! Yes my .csv file is UTF-8 Encoded. The problem however is, that there is no column for the language in the sample import file for knowledge base articles. Therefore, my imported articles are just inserted "loosely" and in the primary language. So my question is, can I automatically link the imported ones as a translation for an existing article?

Betreff: Can I import translations of articles in bulk via .csv?

RafaelCm — Mon, 27 May 2024 08:05:07 GMT

Hello @LKirchner did you ever find a solution to this??

I am struggling with the same issue here and its 2 years later 🙂

@KyleJepson HEEEEELP

Re: Betreff: Can I import translations of articles in bulk via .csv?

BérangèreL — Mon, 27 May 2024 15:06:12 GMT

Hi @RafaelCm,

Thank you for asking the Community!

I understand that you'd like to import knowledge base articles. If that's not the case, please let me know.

I'd like to share this article "Import knowledge base articles" that can help you!

Have a lovely day!

Best,
Bérangère

Re: Betreff: Can I import translations of articles in bulk via .csv?

RafaelCm — Mon, 27 May 2024 15:15:42 GMT

Hi @BérangèreL ,

thanks for your reply but unfortunately that does not at all solve my issue. This only explains the standard procedere for imports.

Regards

Rafael

Re: Can I import translations of articles in bulk via .csv?

Jorim — Mon, 21 Oct 2024 08:57:53 GMT

@LKirchner did you find a solution for this yet or did you do the "multilanguage-variant" linking all by yourself?