topic Re: Inserting callouts between steps in knowledge base in Knowledge Base Tool

Inserting callouts between steps in knowledge base

Martinsemelak — Sun, 17 Jul 2022 10:24:43 GMT

Hello,

I'd like to know if there's a way how to insert a callout between the ordered list items.

When I try this, HubSpot adds a callout at the very end of the ordered list instead.

Is there any trick how to achieve this?

Thanks

Re: Inserting callouts between steps in knowledge base

kvlschaefer — Mon, 18 Jul 2022 19:28:03 GMT

Hi @Martinsemelak,

Thanks for reaching out!

I would like to invite our subject matter experts to this conversation.

Hi @Anton, @Teun, @piersg, @Indra - Do you know if there is a way to achieve the knowledge base design @Martinsemelak is looking for?

Thank you!

Best,

Kristen

Re: Inserting callouts between steps in knowledge base

Indra — Wed, 20 Jul 2022 09:32:14 GMT

Hi @Martinsemelak,

I'm not fully up-to-date about the functionalities from the knowledge base, but it's using the HubSpot theme and can't be customized for now. So if the option is not there, it won't be possible.

What you can do, is submitting it as an idea.

Re: Inserting callouts between steps in knowledge base

BiancaRenton — Wed, 03 Apr 2024 05:31:57 GMT

@Martinsemelak I get around this by not using a list. I'll just type '1.' etc. and add callout boxes and images where I need them.

Also acknowledging how old this question is, but someone else might be searching answers to read all 36 pages of posts, just like I did. 🙂