topic Service Knowledge Base in Knowledge Base Tool

Service Knowledge Base

BFlory — Thu, 10 Jul 2025 12:57:01 GMT

Hello Community,

is there any solution that is similar to the one shown in the screenshot, where we can drop all our knowledge around our products?

Looking forward to hearing some tips and tricks how we could solve something like this with HubSpot

Best regards

Ben

Re: Service Knowledge Base

karstenkoehler — Thu, 10 Jul 2025 13:24:01 GMT

Hi @BFlory,

Yes, in Service Hub Professional and Enterprise, you can create knowledge base articles: https://knowledge.hubspot.com/knowledge-base/create-and-customize-knowledge-base-articles

Best regards!

Re: Service Knowledge Base

AJohn9 — Sun, 19 Oct 2025 13:30:10 GMT

Yes, you can set up something similar in HubSpot. One of the best options is using HubSpot’s built-in Knowledge Base through Service Hub. It lets you store all your product information, FAQs, and helpful resources in one organized place. You can structure everything with categories and tags so it’s easy to find, and even customize the layout to match your branding. If you need more flexibility, HubSpot CMS can give you extra design options too.