topic Re: Blurry Images in Knowledge Base Tool

Blurry Images

BBory1 — Tue, 22 Oct 2024 15:52:59 GMT

Is anyone else having issues with Blurry Images in the new Knowledge Base?

Re: Blurry Images

kennedyp — Tue, 22 Oct 2024 20:18:19 GMT

Hi @BBory1! Welcome to the Community-- happy to have you here 😊

Is this an image you uploaded to your Knowledge Base or a screenshot you took of your live Knowledge Base page? I do not see any issues with the quality of images or live pages on my Knowledge Base. Do you have a live link to that page where we can test the clarity in a separate environment?

Any additional context you can provide about the instances you see blurry images will be super helpful!

Best,
Kennedy

Re: Blurry Images

Gaurav_Aggarwal — Wed, 23 Oct 2024 11:14:52 GMT

Hey @BBory1

If you are experiencing issues with blurry images in the new Knowledge Base, follow these steps mentioned in this video to resolve the issue: https://blog.nextinymarketing.com/soapbox-weekly-hacks-how-to-remove-image-blur-hubspot

Re: Blurry Images

BBory1 — Fri, 01 Nov 2024 21:14:00 GMT

Where exaclty do I go to add this code from the Knowledge Base? I can't find where I would add this code.

Thanks!