topic Re: Different landing pages for different access groups in Knowledge Base Tool

Different landing pages for different access groups

ESlater — Mon, 28 Oct 2024 05:58:45 GMT

Hello, we are currently trying to create a 2nd version of our knowledge base for a specific large client. They will be part of a 2nd access group and I understand how to tailor content by access group, but what we really want is to create a client branded landing page - vs. our generic one for the rest of our clients. Is this possible? If not, what might be some workarounds please?
Thanks
Emma

Re: Different landing pages for different access groups

PamCotton — Mon, 28 Oct 2024 19:55:44 GMT

Hi @ESlater, thank you for posting in our Community!

Currently, HubSpot's knowledge base doesn’t support unique landing pages for different access groups directly. A workaround could be creating a separate, client-branded landing page outside the knowledge base, then linking it to content tailored for that client’s access group.

To our top experts @danmoyle and @TomM2 any recommendations for @ESlater matter?

Thank you,

Pam

Re: Different landing pages for different access groups

TomM2 — Tue, 29 Oct 2024 10:20:24 GMT

Hey @ESlater when you create the 2nd knowledgebase, could you just upload the logo of your client instead of your own? What specifically are you having trouble with branding on this second knowledgebase?

If you're just trying to brand 1 specific page on the KB then this is not possible as the styling/branding will be across that entire knowlegdebase. One workaround could be to just create a normal landing page with your clients branding and have this link back to your KB!

Re: Different landing pages for different access groups

danmoyle — Tue, 29 Oct 2024 19:19:48 GMT

+1 for @TomM2 here on the separate Landing Page that leads to the KB.