topic Re: Global content on hubspot landing page not updating changes on main webpage after publishing in Knowledge Base Tool

Global content on hubspot landing page not updating changes on main webpage after publishing

DPromise — Sun, 27 Oct 2024 20:12:12 GMT

Hi, I'm experiencing an issue with the global content of landing page on hubspot. I added a button which I linked to stripe on the new modules to the global group and I did save the page and update the page. But this is still not reflecting on the actual webpage which was built on wordpress.

NOTE: The entire website was built on wordpress, however, a page on the website was built on hubspot which has a form and then linked to the actual website.

Here is the landing page where I created the button, at the footer.. https://46620107.hs-sites.com/get_involved

And here is the actual page on the website which is supposed to update the changes made.. https://klutch-prep-46620107.hubspotpagebuilder.com/get_involved

Please, what is the solution to this issue?

Re: Global content on hubspot landing page not updating changes on main webpage after publishing

DianaGomez — Mon, 28 Oct 2024 15:20:40 GMT

Hi @DPromise,

Thanks for reaching out to the Community!

To help us troubleshoot the issue, could you please try clearing your browser cache and let us know if that makes a difference?

Additionally, could you send us screenshots of what you see when you make the changes? This will help us understand how it should be appearing. Any details and screenshots you can provide will be really helpful for our investigation!

Thanks!

Diana

Re: Global content on hubspot landing page not updating changes on main webpage after publishing

DPromise — Mon, 28 Oct 2024 22:19:58 GMT

Hey @DianaGomez,

Thanks for responding.

I've cleared my browser cache, but it's still not displaying the changes I made on the landing page on the actual webpage.

Here is the screenshots I saw when I made the changes
Here is the page that the changes were made. I added a button to the footer of the page.

And here is the actual live webpage where the button I created is supposed to appear but it is not appearing here;

Kindly have a look at them and let me know how I can solve this problem.
Thanks

Re: Global content on hubspot landing page not updating changes on main webpage after publishing

DianaGomez — Tue, 29 Oct 2024 12:33:08 GMT

Hi @DPromise,

Thanks for the screenshots and the details about the process! 🙂 I’m inviting some of our experts into this conversation to see if they have any ideas on why this might be happening and how we can resolve it.

Hey @Jnix284, @Lucila-Andimol, @JuanGomez0818 - do you happen to have any suggestions for @DPromise ?

Thanks!
Diana