https://community.hubspot.com/t5/Customer-Feedback-Tool/Service-Hub-Pin-a-Ticket/m-p/611240#M589 <P>As I am working through tickets in the Tickets and List View, I would like to pin tickets of importance to the top or side of the window, so I can return to them.<BR /><BR />Browser Bookmarks &amp; History do <U>not</U> work well for this because they are managed external to HubSpot and can be mixed together with other entries. This solution should be internal to Hubspot.</P><P>&nbsp;</P><P>When a Ticket is pinned, it can be shrunk to a smaller card in a row or column, so it does not take make much room and grouped at the top or side of the Window.<BR /><BR /></P><P>Some other nice ideas would be a Pushpin, Star or Checkmark designating that the Card is pinned.<BR />A button to create a Task from the pinned note for follow-up would also be good, or an option to create a follow-up Task when pinning the note.</P> Fri, 08 Apr 2022 20:59:47 GMT FJSchafer 2022-04-08T20:59:47Z https://community.hubspot.com/t5/Customer-Feedback-Tool/Service-Hub-Pin-a-Ticket/m-p/611240#M589 <P>As I am working through tickets in the Tickets and List View, I would like to pin tickets of importance to the top or side of the window, so I can return to them.<BR /><BR />Browser Bookmarks &amp; History do <U>not</U> work well for this because they are managed external to HubSpot and can be mixed together with other entries. This solution should be internal to Hubspot.</P><P>&nbsp;</P><P>When a Ticket is pinned, it can be shrunk to a smaller card in a row or column, so it does not take make much room and grouped at the top or side of the Window.<BR /><BR /></P><P>Some other nice ideas would be a Pushpin, Star or Checkmark designating that the Card is pinned.<BR />A button to create a Task from the pinned note for follow-up would also be good, or an option to create a follow-up Task when pinning the note.</P> Fri, 08 Apr 2022 20:59:47 GMT https://community.hubspot.com/t5/Customer-Feedback-Tool/Service-Hub-Pin-a-Ticket/m-p/611240#M589 FJSchafer 2022-04-08T20:59:47Z https://community.hubspot.com/t5/Customer-Feedback-Tool/Service-Hub-Pin-a-Ticket/m-p/611242#M590 <P>I posted this, a new idea here:<BR /><A href="https://community.hubspot.com/t5/HubSpot-Ideas/Service-Hub-Pin-a-Ticket/idi-p/611241#M109153" target="_blank">https://community.hubspot.com/t5/HubSpot-Ideas/Service-Hub-Pin-a-Ticket/idi-p/611241#M109153</A></P> Fri, 08 Apr 2022 21:06:24 GMT https://community.hubspot.com/t5/Customer-Feedback-Tool/Service-Hub-Pin-a-Ticket/m-p/611242#M590 FJSchafer 2022-04-08T21:06:24Z