topic Re: Feedback surveys - ability to reorder whole steps in Customer Feedback Tool

Feedback surveys - ability to reorder whole steps

GFMirMon — Wed, 21 Aug 2024 11:47:19 GMT

I might be a use case of 1, but I have about 17 surveys I update annually. This year I have had to reorder whole sections by dragging and dropping questions individually. It would be amazing if I could simply drag and drop an entire step - eg step 5, to be step 2 - as you currently can do with email content.

Re: Feedback surveys - ability to reorder whole steps

PamCotton — Wed, 21 Aug 2024 23:17:28 GMT

Hey @GFMirMon, thank you for posting in our Community!

I can see how reordering entire steps in your surveys would make the process much smoother, especially with so many to update. While that feature isn’t available yet, I would highly recommend you to please post this idea at our ideas forum (here).

Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.

Kindly,

Pam

Re: Feedback surveys - ability to reorder whole steps

abuislam — Thu, 22 Aug 2024 04:41:02 GMT

I totally agree! Reordering entire sections would be a game-changer for managing multiple surveys. Dragging and dropping individual questions is so time-consuming. Being able to move whole steps at once would save a lot of hassle. Thanks for bringing this up!