topic Re: want to disable the sound when I send a chat message in Tickets & Conversations

I want to disable the sound when I send a chat message!

GSticks — Fri, 31 Jan 2025 20:48:13 GMT

Hello!

I want to disable the sound that plays when I reply to a chat message. I still want all the other sounds for notifications, but this sound is not a notification; it just plays when I send a message. And it's annoying!

Re: want to disable the sound when I send a chat message

Josh — Fri, 22 Nov 2024 13:55:44 GMT

Hi @GSticks,

There is a setting in notifications that allows you to customize sounds or turn them off.

This should do the trick.

Josh

Re: want to disable the sound when I send a chat message

GSticks — Mon, 25 Nov 2024 21:24:31 GMT

I believe the notification you showed in the screenshot is for all chat replies, like when a customer replies to a chat. The noise (which is not shown on that notification page) is happening when I reply to chat.