topic Re: Import Custom Properties in Tickets & Conversations

How to import custom properties from another portal in HubSpot?

Jovi — Thu, 23 Oct 2025 16:01:55 GMT

Is there a way to import all of these custom properties at once into my HubSpot portal?

Hi,

I'm new using Hubspot, looking around for a button that allows me import custom properties from another hubspot to mine, couldn't find.

I see that i can export config from tickets, but the format of xlsx file created doens't work to import, because it's come with a first line contain columns named like, name, internal name, etc. But in the rest of lines come the properties like "NF de Compra", this file has 382 properties, so how can i import all theses properties only once.

Name	Internal name	Type
NF de Compra	nf_de_compra	string
NF Emitida - Cliente	nf_emitida___cliente	string

Moderator Note: this post was reviewed for relevancy and optimized for clarity on October 23, 2025. Thank you for your contributions to the HubSpot Community!

Re: Import Custom Properties

GRajput — Thu, 23 Oct 2025 15:51:01 GMT

Hi @Jovi

You can Import 382 properties at the same time. For this you need 382 properties data in Excel file.

So, to do that you need to:

- create the properties in HubSpot that are using in your Excel file as a Header.
- Then for Import the Excel file must be of CSV type because HubSpot accept onlly CSV file type.
- Then, next step you need to map the fields properly between the excel file and HubSpot say first name with First name.
- Click on Import.

If you find it helpful, Please mark it as Solution.

Thanks!

Re: Import Custom Properties

NRedditt — Sun, 09 Jul 2023 22:18:20 GMT

Where in hubspot do you do this import for properties?

Re: Import Custom Properties

ThomasBergsbo — Wed, 25 Oct 2023 09:44:41 GMT

Can you explain where and how to do this within hubspot?

Re: Import Custom Properties

midsummermartin — Wed, 17 Jan 2024 19:59:46 GMT

Hello Gaurav,

Would love to know how you can import properties. Do you mind giving some pointers where I can find this option?

Many thanks in advance.

Martin Langedijk

Re: Import Custom Properties

GRajput — Thu, 23 Oct 2025 15:55:13 GMT

Hi @NRedditt

The link attached below will help you to resolve your query and help to enhance your knowledge of the import process.

If still you need further help feel free to share.

Knowledge base link (Import records and activities)

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!

Re: Import Custom Properties

GRajput — Thu, 23 Oct 2025 15:53:22 GMT

Hi @midsummermartin

The links attached below will help you to resolve your query and help to enhance your knowledge of the import process. If still you need further help feel free to share.

- Set up import files
- Import records and activities

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!

Re: Import Custom Properties

Jordan_Decker — Thu, 18 Jan 2024 18:18:10 GMT

The link you shared is broken. Can you please provide another link?

Re: Import Custom Properties

GRajput — Fri, 19 Jan 2024 06:41:13 GMT

Hi @Jordan_Decker

I have attached another link for your reference. If still you need further help feel free to share.

Knowledge base link (https://knowledge.hubspot.com/crm-setup/manage-your-properties)

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.

Thanks!

Re: Import Custom Properties

SWilliams77 — Wed, 27 Mar 2024 14:42:21 GMT

This article is for individual property management. We would like to know how to import numerous properties from different HubSpot intance where all the field properties were exported.

Re: Import Custom Properties

JeromeBourreau — Mon, 29 Apr 2024 23:43:14 GMT

thanks @SWilliams77 I have the same need.

Let's imagine I want to import a set of 1000 contacts, with name, first name, email and a 4th field which is a custom property. Bad luck this custom property has 500 potential values...

My guess would be that I

first have to create my new custom property
upload in Hubspot all the possible values for that custom property (and not type it one by one 🙂 )
import my 1000 contacts, with the 4th field matching with this new custom properties values

At least this is how it would work in SQL

Re: Import Custom Properties

paulg82 — Sun, 02 Jun 2024 11:59:04 GMT

Looking for this functionality as well... It doesn't make sense that you are able to export all properties but there's no way to import all properties.

What gives?

Re: Import Custom Properties

dhale — Mon, 24 Jun 2024 21:00:22 GMT

Hi everyone. Just thought I'd let you know that there is a realtively simple way to copy and paste multiple values into a custom property which will save you a lot of manual work. I just did this and it worked very well for a siutaion where I had 100 possible values that I wanted listed under a multi-select property type.

1. Have a list of property values as ROWS in a spreadsheet. (A1 [Value], A2 [Value].....A100 [Value] etc...)

2. Highlight the entire column of text

3. Copy

4. Navigate to edit the custom property you created in Hubspot

5. Paste

6. Done, you should now have 100 options for that property.

Cheers.

Re: Import Custom Properties

DSurman — Thu, 23 Oct 2025 15:45:37 GMT

I think they must have moved this recently.

For multiple checkboxes, dropdown select, or radio select type of properties,

if you go to "Load options" (please refer to "Create and edit properties"), you can choose paste or load from another property!

So useful.