topic Re: Messenger Inbox - Hubspot in Tickets & Conversations

Messenger Inbox - Hubspot

hogaresunion1 — Thu, 14 Mar 2024 19:02:47 GMT

Hello Community, I would like to know how I can automate my Messenger conversations, we currently have 300 inboxes. Do you know of any tool to avoid manually doing the bot conversation one by one?

I appreciate your help
Thank you!

-Rebeca

Re: Messenger Inbox - Hubspot

ZeynepOzen — Thu, 14 Mar 2024 19:50:46 GMT

Hello Rebeca!

ManyChat and Chatfuel are popular tools if you want to manage your messenger conversations. You may also use hubspot conversations. It is an excellent tool for automating your messenger conversations, even with 300 inboxes. You can leverage its chatbot builder to create chatbot workflows that handle common inquiries and automate responses. You can design chatbot flows that address frequently asked questions and provide relevant information to customers. So, that way customer inquiries will be handled automatically with these canned responses. Hope my response is helpful.

Re: Messenger Inbox - Hubspot

hogaresunion1 — Tue, 19 Mar 2024 17:06:12 GMT

Thank you so much!! 🙏

Re: Messenger Inbox - Hubspot

ZeynepOzen — Sun, 24 Mar 2024 16:52:59 GMT

You are welcome!