Ticket Properties - Search Drop Down List

LaurelShoger — Fri, 20 Oct 2023 18:30:03 GMT

Currently, you can create a ticket property that features a dropdown selection. While a customer is filling out the dropdown question there is not a way for them to search through the options. Does anyone know of an extension or idea that would allow this?

We have hundreds of part number entries that the customer needs to pick from so scrolling through hundreds of options listed on the dropdown is not reasonable.

Here is kind of what we are looking for in this option:

Re: Ticket Properties - Search Drop Down List

Jnix284 — Sun, 22 Oct 2023 14:24:45 GMT

Hi @LaurelShoger the dropdown form fields in HubSpot don't have the "search" indicated at the top, but if a user starts typing the part number, it would jump to that number on the list.

I suggest adding your idea here - that's where the HubSpot Product Managers review ideas to consider for future updates.

If you share the link back to this thread, I'd be happy to upvote.

topic Re: Ticket Properties - Search Drop Down List in Tickets & Conversations

Ticket Properties - Search Drop Down List

Re: Ticket Properties - Search Drop Down List