<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Ticket views also for specific users, not only for teams in Tickets &amp; Conversations</title>
    <link>https://community.hubspot.com/t5/Tickets-Conversations/Ticket-views-also-for-specific-users-not-only-for-teams/m-p/846141#M5650</link>
    <description>&lt;P&gt;We would like to be able to set the permission for ticket views also for specific users and not only for teams.&lt;BR /&gt;For example, there could be a couple of different people in the "Support" team. However, one person is the team lead and should have access to other views that are not available to everyone.&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ticket-View.png" style="width: 429px;"&gt;&lt;img src="https://community.hubspot.com/t5/image/serverpage/image-id/98538iD5689EF6D68CB846/image-size/large?v=v2&amp;amp;px=999" role="button" title="Ticket-View.png" alt="Ticket-View.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Thu, 07 Sep 2023 11:28:51 GMT</pubDate>
    <dc:creator>JBurghard</dc:creator>
    <dc:date>2023-09-07T11:28:51Z</dc:date>
    <item>
      <title>Ticket views also for specific users, not only for teams</title>
      <link>https://community.hubspot.com/t5/Tickets-Conversations/Ticket-views-also-for-specific-users-not-only-for-teams/m-p/846141#M5650</link>
      <description>&lt;P&gt;We would like to be able to set the permission for ticket views also for specific users and not only for teams.&lt;BR /&gt;For example, there could be a couple of different people in the "Support" team. However, one person is the team lead and should have access to other views that are not available to everyone.&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ticket-View.png" style="width: 429px;"&gt;&lt;img src="https://community.hubspot.com/t5/image/serverpage/image-id/98538iD5689EF6D68CB846/image-size/large?v=v2&amp;amp;px=999" role="button" title="Ticket-View.png" alt="Ticket-View.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 07 Sep 2023 11:28:51 GMT</pubDate>
      <guid>https://community.hubspot.com/t5/Tickets-Conversations/Ticket-views-also-for-specific-users-not-only-for-teams/m-p/846141#M5650</guid>
      <dc:creator>JBurghard</dc:creator>
      <dc:date>2023-09-07T11:28:51Z</dc:date>
    </item>
    <item>
      <title>Re: Ticket views also for specific users, not only for teams</title>
      <link>https://community.hubspot.com/t5/Tickets-Conversations/Ticket-views-also-for-specific-users-not-only-for-teams/m-p/846168#M5651</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/170590"&gt;@JBurghard&lt;/a&gt;,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;At this time views are not able to be saved for specific users as described. You could create a similar or temporary view and have the particular user save that view as a new view, private only to them.&amp;nbsp;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Josh&lt;/P&gt;</description>
      <pubDate>Thu, 07 Sep 2023 12:17:08 GMT</pubDate>
      <guid>https://community.hubspot.com/t5/Tickets-Conversations/Ticket-views-also-for-specific-users-not-only-for-teams/m-p/846168#M5651</guid>
      <dc:creator>Josh</dc:creator>
      <dc:date>2023-09-07T12:17:08Z</dc:date>
    </item>
  </channel>
</rss>

