topic Export Tickets and conversations linked to tickets in Tickets & Conversations

Export Tickets and conversations linked to tickets

FBittencourt9 — Wed, 06 Sep 2023 19:43:00 GMT

Hey everyone,

I would like to know if it is possible to export the tickets I have and the respective conversations linked to these tickets through the Hubspot dashboard.

Thanks!

Re: Export Tickets and conversations linked to tickets

Josh — Wed, 06 Sep 2023 19:52:39 GMT

Hi @FBittencourt9,

You can create a custom report that shows tickets and associated conversation information, however it's not going to show the entire conversation on the export or dashboard. You're limited to what conversation properties are included.

At this time it doesn't sound like this accomplishes exactly what you're trying to do.

Josh

Re: Export Tickets and conversations linked to tickets

FBittencourt9 — Wed, 06 Sep 2023 20:14:02 GMT

@Josh Thank you for your help!

I believe I'll need to fetch the information from the hubspot API to set up the visualization I need.

Re: Export Tickets and conversations linked to tickets

KenF — Tue, 28 Apr 2026 13:09:49 GMT

Hi @FBittencourt9,

Perhaps you've already solved this for yourself. If not, I built an app called conversations export in the hubspot marketplace that exports full conversations for you. If you still need associated tickets, I'd be happy to learn about your workflow and see how I can support it.

cheers,

Ken Fisher