topic Re: User email error in Tickets & Conversations

User email error

Xhana — Wed, 22 Mar 2023 14:05:30 GMT

Dears,

The email registered in this account is accidentally registered as an extra email also in another account.

Can you please guide me how to remove it from the other account?

Thank you!

Re: User email error

PamCotton — Wed, 22 Mar 2023 21:43:38 GMT

Hello @Xhana, thank you for posting in our Community!

Do you want to change the email of your Community user or from a HubSpot account? The more information, screenshots, and details you can provide, the better I can advise on the next steps.

Thank you,

Pam

Re: User email error

karstenkoehler — Thu, 23 Mar 2023 05:10:07 GMT

Hi @Xhana,

Where exactly are you seeing this, could you share a screenshot?

Best regards