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    <title>topic Re: Customize from adress not working in Tickets &amp; Conversations</title>
    <link>https://community.hubspot.com/t5/Tickets-Conversations/Customize-from-adress-not-working/m-p/551235#M3040</link>
    <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/305992"&gt;@cerdogan&lt;/a&gt;&amp;nbsp;,&lt;BR /&gt;&lt;BR /&gt;Are you paid subscriber or using a free account?&lt;BR /&gt;If you are using a free account, then you might be seeing this.&lt;BR /&gt;Check this article &lt;A href="https://knowledge.hubspot.com/email/using-a-free-email-address-in-the-from-address-of-a-marketing-email" target="_blank" rel="noopener"&gt;here&lt;/A&gt;.&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Hope this helps!&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;If we were able to answer your query, kindly help the community by marking it as a solution.&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;Thanks and Regards.&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Thu, 06 Jan 2022 13:22:31 GMT</pubDate>
    <dc:creator>webdew</dc:creator>
    <dc:date>2022-01-06T13:22:31Z</dc:date>
    <item>
      <title>Customize from adress not working</title>
      <link>https://community.hubspot.com/t5/Tickets-Conversations/Customize-from-adress-not-working/m-p/551126#M3027</link>
      <description>&lt;P&gt;Hi everyone, currently i am learning this platform but i have a problem and need a quick fix in order to use it.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Eventhough i changed from adress as customised from adress, still when i try it and mail to an adress. Sender is seen and ending with&amp;nbsp;&lt;SPAN&gt;eu1.r.hubspot-inbox.com. But i changed to customised from adress and saved it. Also in that page there is a small preview section it is also seen as correct. But when i send an email for a test. It shows me .......eu1.r.hubspot-inbox.com.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;I have to fix it quickly.&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 10:37:38 GMT</pubDate>
      <guid>https://community.hubspot.com/t5/Tickets-Conversations/Customize-from-adress-not-working/m-p/551126#M3027</guid>
      <dc:creator>cerdogan</dc:creator>
      <dc:date>2022-01-06T10:37:38Z</dc:date>
    </item>
    <item>
      <title>Re: Customize from adress not working</title>
      <link>https://community.hubspot.com/t5/Tickets-Conversations/Customize-from-adress-not-working/m-p/551235#M3040</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/305992"&gt;@cerdogan&lt;/a&gt;&amp;nbsp;,&lt;BR /&gt;&lt;BR /&gt;Are you paid subscriber or using a free account?&lt;BR /&gt;If you are using a free account, then you might be seeing this.&lt;BR /&gt;Check this article &lt;A href="https://knowledge.hubspot.com/email/using-a-free-email-address-in-the-from-address-of-a-marketing-email" target="_blank" rel="noopener"&gt;here&lt;/A&gt;.&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Hope this helps!&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;If we were able to answer your query, kindly help the community by marking it as a solution.&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;Thanks and Regards.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 13:22:31 GMT</pubDate>
      <guid>https://community.hubspot.com/t5/Tickets-Conversations/Customize-from-adress-not-working/m-p/551235#M3040</guid>
      <dc:creator>webdew</dc:creator>
      <dc:date>2022-01-06T13:22:31Z</dc:date>
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