topic Re: Ticket owner global view in Tickets & Conversations

Ticket owner global view

sbacookie — Wed, 26 Feb 2020 18:32:22 GMT

Hello,

Is it possible to have a complete overview of all the tickets you are the owner of?

When working across teams in different pipelines it can sometimes be hard to find a clear overview.

Re: Ticket owner global view

darynsmith — Thu, 27 Feb 2020 07:33:44 GMT

@sbacookie yes you can do this - but you can only do this if you switch from board view to table view.

The reason for this is that many pipelines have different stages from each other, so it is not possible to show "all pipelines" in the board view.

But if you switch to the table view, "all pipelines" becomes an active option that you can select, and then you can filter on Ticket Owner across these pipelines.

Re: Ticket owner global view

sbacookie — Thu, 27 Feb 2020 07:53:30 GMT

Thank you kindly!

I was not aware of the table view. This is perfect!