topic Re: One-time discount for line items in Sales Hub Tools

One-time discount for line items

AJohnsson — Mon, 30 Oct 2023 12:03:45 GMT

Hi,

In the documentation it says we can add a one-time discount that applies to the order total, but this "button" doesn't exist in my environment (see attached screenshot). Has this option been removed?

Re: One-time discount for line items

Jigar_Thakker — Mon, 30 Oct 2023 12:30:45 GMT

Hey @AJohnsson

Have you enabled the discount codes on your portal?

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

Re: One-time discount for line items

boydjk88 — Wed, 01 Nov 2023 03:48:39 GMT

@AJohnsson Is your screenshot taken from the Line Items tool? If so, I don't believe one-time discounts can be added there. However, once you go to build a quote, you should be able to add your one-time discount there.

Re: One-time discount for line items

AJohnsson — Wed, 01 Nov 2023 08:41:45 GMT

Thank you! I was indeed trying to do it from the line items tool. When I clicked through the quote the discount button showed up just like you said.

Re: One-time discount for line items

rachel79 — Sun, 28 Jan 2024 01:33:07 GMT

Hi Jigar,

I'm having a similar problem as the above user. I understand you can offer a one-time discount via Quote, but this doesn't affect the deal amount. How do I get the deal to reflect the updated amount when I give a global $ discount in the quote?

Thanks!

Rachel

Re: One-time discount for line items

JuDH — Fri, 31 Oct 2025 12:54:35 GMT

Hi Rachel, I'm running into the exact same issue. Did you figure out a solution? I'd be super grateful if you have something! Thank you

Re: One-time discount for line items

Jaycee_Lewis — Fri, 31 Oct 2025 16:01:10 GMT

Hey, @JuDH 👋 Welcome to the community! You may want to create a new post for your question. It will appear at the top of the new posts and is likely to get you more views from our community members and experts. You can include screenshots, detail what you've tried (even if it's not working), and you can tag me in the post as well 😊

Speaking of tagging, make sure you use the "@" symbol and the username when you want to mention someone specific, like this — @Jaycee_Lewis . Otherwise they won't get notified and may never see your comment or question.

Let me know if you need any help navigating the community! — Jaycee