topic Re: Access Token for Horizon Integrator in Sales Hub Tools

Access Token for Horizon Integrator

RBeale — Wed, 30 Aug 2023 12:08:17 GMT

Hi, can anyone point me in the right direction of getting an 'Access Token' for Horizon Integrator. I ve searched the community posts, done online searches and there doesn't seem to be anything.

Re: Access Token for Horizon Integrator

karstenkoehler — Wed, 30 Aug 2023 12:11:59 GMT

Hi @RBeale,

Can you share a bit more context, where do you need to enter it, are there more details surrounding this access token? Is there a documentation or instruction you can link? Do you have screenshots?

Best regards

Re: Access Token for Horizon Integrator

RBeale — Wed, 30 Aug 2023 12:27:27 GMT

I'm being asked for it when I'm trying to set up click to call integration with our phone system. Which is Horizon, it's asking me for an Access Token, I think I have to create via 'Private Apps' in the 'Integrations' in Settings on Hubspot. I have now tried to do this but don't seem to be getting very far.

Re: Access Token for Horizon Integrator

karstenkoehler — Wed, 30 Aug 2023 12:32:02 GMT

Hi @RBeale,

Then this is presumably referring to this: https://developers.hubspot.com/docs/api/private-apps

Private apps allow you to use HubSpot's APIs to access specific data from your HubSpot account. You can authorize what each private app can request or change in your account, which will generate an access token that's unique to your app.

Best regards!

Re: Access Token for Horizon Integrator

RBeale — Wed, 30 Aug 2023 12:37:21 GMT

Thanks, yes, I have done that but it's still not working.

Re: Access Token for Horizon Integrator

karstenkoehler — Wed, 30 Aug 2023 12:40:27 GMT

Hi @RBeale,

Can you please specify what exactly isn't working? You're adding the access token then what happens? What are you expecting to happen?